Chat & Intelligence Terms of Access

Connect Software Inc.|Version 2.0

These Terms of Access apply to Connect Software’s Chat & Intelligence features, including Connect Chat, analytics, dashboards, question libraries, natural language query tools, reports, scores, classifications, summaries, recommendations, insights, intelligence outputs, and related platform features.

By accessing Connect Software — Chat & Intelligence, clicking “I Agree,” or otherwise using these features, you agree to these Terms of Access.

If you do not agree, do not access or use Connect Software — Chat & Intelligence.

1. Purpose of Access

Connect Software — Chat & Intelligence is provided only to named, authorized users approved by Connect Software Inc.

Your access is limited to internal use by your organization for authorized operational, leadership, engagement, communication, care, ministry, or administrative purposes.

Your access does not allow you to share, transfer, demonstrate, publish, reproduce, or provide access to any other person unless Connect Software Inc. gives prior written permission.

2. Ownership

Connect Software — Chat & Intelligence, including its software, interface, question library, analytics systems, query architecture, data models, scoring methods, classification systems, workflows, response formats, dashboards, reports, summaries, recommendations, insights, and other intelligence outputs, is owned by Connect Software Inc.

The platform is proprietary to Connect Software Inc. and may be protected by copyright, trade secret, contract, and other applicable intellectual property laws. Certain aspects of the platform are also the subject of pending U.S. patent application no. 63/991,393.

Nothing in your access to or use of the platform transfers any ownership interest in the platform, its technology, methodologies, outputs, architecture, workflows, response formats, scoring systems, classification systems, user interface, question structure, or intellectual property to you, your employer, your organization, or any third party.

3. Customer Data

Your organization may retain its rights in the underlying data it provides or makes available for use through the platform.

Connect Software Inc. retains all rights in the platform, software, analytics, scoring, classifications, query structures, processing methods, response formats, derived intelligence, summaries, recommendations, insights, and outputs generated by or through Connect Software — Chat & Intelligence.

No rights are granted except the limited right to access and use the platform and its outputs internally within your organization for the purpose authorized by Connect Software Inc.

4. Authorized Users Only

Access is granted only to the individual named user approved by Connect Software Inc.

You may not share, forward, transfer, lend, publish, or otherwise provide your login credentials, access link, account access, screenshots, recordings, exports, reports, outputs, platform examples, or platform access to any other person.

This restriction applies to people inside and outside your organization, including employees, contractors, consultants, vendors, agencies, technology providers, software developers, advisors, artificial intelligence providers, and third-party service providers.

You are responsible for all activity conducted through your account, login, access link, or credentials. You agree to promptly notify Connect Software Inc. if you believe your access has been shared, compromised, or used without authorization.

5. Permitted Internal Use

You may use Connect Software — Chat & Intelligence and its outputs internally within your organization solely for the purpose authorized by Connect Software Inc.

Permitted internal use may include reviewing analytics, reports, insights, recommendations, summaries, scores, classifications, and natural language responses to support your organization’s engagement, communication, care, operations, leadership, ministry, or administrative decision-making.

You may not use the platform, platform outputs, or any information learned through platform access for any external, commercial, competitive, public, or unauthorized purpose.

6. Platform Outputs

Outputs generated through Connect Software — Chat & Intelligence, including analytics, reports, scores, classifications, summaries, dashboards, recommendations, insights, and natural language responses, are produced through Connect Software Inc.’s proprietary technology.

You may not represent the platform, its outputs, its capabilities, its methodology, or its underlying technology as the proprietary work, product, technology, analysis, system, or intellectual property of yourself, your organization, or any third party.

You may not remove, obscure, or alter any attribution, copyright, proprietary, confidentiality, or patent-pending notice associated with the platform or its outputs.

7. Confidentiality

Connect Software — Chat & Intelligence and its non-public functionality are confidential and proprietary to Connect Software Inc.

Confidential information includes, but is not limited to, the platform’s functionality, capabilities, data structures, query behavior, question library, response formats, prompts, scoring methods, classification systems, workflows, analytics methods, dashboards, report structures, user interface, recommendations, summaries, natural language response patterns, and other non-public features observable through use of the platform.

You agree not to disclose, describe, demonstrate, publish, reproduce, distribute, record, screenshot, export, forward, or otherwise share the platform, its outputs, its functionality, or its capabilities with any person or entity outside the named authorized users approved by Connect Software Inc. without prior written consent.

Confidential information does not include information that is publicly available through no breach of these terms, lawfully known to you without confidentiality obligations, independently developed without use of the platform or its confidential information, or required to be disclosed by law.

If disclosure is required by law, you agree to provide prompt notice to Connect Software Inc. unless legally prohibited.

8. Restrictions

You may not, directly or indirectly:

  1. reverse-engineer, copy, scrape, extract, duplicate, decompile, disassemble, reproduce, benchmark, or attempt to recreate any aspect of Connect Software — Chat & Intelligence;
  2. use the platform, platform outputs, confidential information, observed functionality, response formats, scoring methods, workflows, data models, query architecture, question library, dashboards, reports, summaries, recommendations, insights, or methodologies to develop, train, evaluate, advise on, or assist with any competing or similar product, service, system, model, analytics tool, dashboard, chatbot, artificial intelligence system, or software platform;
  3. capture, screenshot, record, export, publish, forward, redistribute, or disclose platform outputs except as expressly permitted for internal organizational use by authorized users;
  4. provide platform access, outputs, screenshots, recordings, reports, examples, demonstrations, or descriptions to any vendor, consultant, contractor, agency, technology provider, software developer, artificial intelligence provider, or third party without prior written consent from Connect Software Inc.;
  5. use the platform or platform outputs to train, fine-tune, benchmark, test, improve, or evaluate any third-party artificial intelligence system, language model, analytics system, software platform, or competing technology;
  6. use the platform to create derivative products, competing systems, lookalike dashboards, similar analytics tools, comparable response structures, or substantially similar software functionality;
  7. access or use the platform in any manner outside the purpose authorized by Connect Software Inc. or your organization’s agreement with Connect Software Inc.

9. Feedback

If you provide feedback, suggestions, requests, ideas, or recommendations regarding Connect Software — Chat & Intelligence, you agree that Connect Software Inc. may use that feedback without restriction or obligation.

Feedback does not give you, your employer, your organization, or any third party any ownership interest in the platform, its features, its roadmap, its improvements, or any related intellectual property.

10. Monitoring and Access Records

Connect Software Inc. may monitor, log, and audit platform access and activity for security, compliance, support, product integrity, and enforcement purposes.

Access records may include user identity, email address, organization, login activity, timestamps, IP address, browser or device information, pages accessed, questions submitted, outputs generated, exports, and acceptance of these Terms of Access.

By clicking “I Agree” or using Connect Software — Chat & Intelligence, you acknowledge that your acceptance and use of the platform may be recorded and retained by Connect Software Inc.

11. Access Suspension or Revocation

Your access is personal, limited, non-transferable, and revocable.

Connect Software Inc. may suspend or terminate access at any time for unauthorized use, sharing, disclosure, security concerns, breach of these terms, suspected misuse, or any use outside the intended purpose of the platform.

Unauthorized access, sharing, copying, disclosure, reverse engineering, competitive use, or misuse may result in immediate termination of access and pursuit of all available legal and equitable remedies.

12. Relationship to Organization Agreement

These Terms of Access supplement any master services agreement, statement of work, confidentiality agreement, data processing agreement, service agreement, business agreement, or other written agreement between Connect Software Inc. and your organization.

These terms do not reduce, replace, or limit any confidentiality, ownership, access, security, payment, data, intellectual property, or use restrictions contained in those agreements.

If there is a conflict between these Terms of Access and a signed written agreement between Connect Software Inc. and your organization, the signed written agreement controls to the extent of the conflict.

13. Governing Law

Unless a written agreement between Connect Software Inc. and your organization provides otherwise, these Terms of Access are governed by the laws of the State of California, without regard to conflict-of-law principles.

14. Acknowledgment

By accessing Connect Software — Chat & Intelligence, clicking “I Agree,” or otherwise using the platform, you acknowledge that:

  • you are a named, authorized user;
  • your access is personal and non-transferable;
  • Connect Software — Chat & Intelligence and its outputs are proprietary to Connect Software Inc.;
  • you may use the platform and outputs only for authorized internal organizational purposes;
  • you may not share, demonstrate, copy, record, screenshot, redistribute, reverse-engineer, or use the platform or its outputs for competitive or unauthorized purposes;
  • your access may be monitored, logged, suspended, or revoked.

© 2024–2026 Connect Software Inc. All rights reserved. Patent Pending. U.S. Application No. 63/991,393.